Terms Introduction

Welcome to the Dis-Chem Living Fit website (www.dischemlivingfit.co.za), operated by Dis-Chem Pharmacies (Pty) Ltd (“Dis-Chem,” “we,” “us,” or “our”). These Website Terms and Conditions (“Terms”) govern your access to and use of this website, including any purchases made through it. All online orders are fulfilled by Dis-Chem Pharmacies (Pty) Ltd, and your use of this site constitutes your agreement to these Terms, as well as our separate Returns Policy, Shipping and Delivery Policy, and Privacy Policy, available on this website. If you do not agree with these Terms, please do not use this website.

These Terms are subject to change without prior notice. Please review them regularly at www.dischemlivingfit.co.za/terms for updates.

Use of the Website

  • Access: This website is intended for use by individuals within South Africa who are 18 years or older. By accessing or using the site, you confirm you meet these criteria and agree to receive communications from us related to your usage or orders.
  • Permitted Use: you may use the website for lawful purposes only, such as browsing, purchasing products, or contacting us. You may not use it in any way that violates applicable laws, infringes on others’ rights, involves misrepresentation (e.g., impersonating others), or disrupts its functionality (e.g., through hacking, viruses, or excessive automated requests).
  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. Notify us immediately at support@dischemlivingfit.co.za if you suspect unauthorized use.

Accuracy of Content, Prices, Product Descriptions, and Images

  • All content on the Dis-Chem Living Fit website, including but not limited to prices, product descriptions, images, and stock availability, is provided for informational purposes and is subject to change without prior notice.
  • While we strive to ensure accuracy, errors may occur (e.g., typographical mistakes, incorrect pricing, outdated stock levels, or inaccurate images). Dis-Chem Living Fit and Dis-Chem Pharmacies reserve the right to:
    • Correct any errors, inaccuracies, or omissions at any time, even after an order has been placed.
    • Cancel or refuse any order affected by such errors, with notice to you and a refund issued where payment has already been processed.
  • Prices displayed are not final until your order is confirmed. In the event of a pricing error, we may contact you to adjust the price or cancel the order at our discretion.
  • We do not guarantee that product descriptions, images, or other content are free from errors or fully representative of the actual product. You are encouraged to verify details before purchase.
  • Dis-Chem Living Fit and Dis-Chem Pharmacies shall not be liable for any loss, damage, or inconvenience arising from reliance on the website’s content, except where such liability cannot be excluded by law.

Orders and Payments

  • Order Process: Placing an order on the Dis-Chem Living Fit website constitutes your offer to purchase, subject to these Terms. By submitting an order, you agree to receive communications from us regarding your order (e.g., confirmation emails, updates, or cancellation notices).
  • Order Acceptance: We will indicate acceptance of your order by delivering the goods to you or allowing you to collect them, at which point an agreement of sale between you and Dis-Chem Pharmacies (Pty) Ltd comes into effect (the “Sale”). This applies regardless of any prior communication, such as an order confirmation email or payment acknowledgment, which does not constitute acceptance.
  • Order Rejection: We may reject your order at our discretion by cancelling it. If cancelled, we will notify you and refund any amount already paid as soon as possible thereafter.
  • Payment: We accept payments via methods listed at checkout (e.g., credit/debit cards, EFT), processed through secure third-party payment gateways. Payment must be cleared before your order is processed. You warrant that you are authorized to use the payment method provided.
  • Pricing: Prices are in South African Rand (ZAR) and include VAT unless otherwise stated. Additional delivery fees apply as outlined in our Shipping & Delivery Policy.

Products and Usage

  • Restrictions and Conditions: Restrictions and conditions apply to all products and services offered on this website. For specific details, please contact us at support@dischemlivingfit.co.za or the relevant third-party provider.
  • Health Disclaimer: Dis-Chem Living Fit products are not intended to cure or prevent any illness or disease. As with all nutrition, vitamin, and health-related products, consult your doctor or medical practitioner before purchasing or using any product. We are not responsible for negligent use or failure to follow label warnings, instructions, or recommended dosages.
  • Health Warning: Certain products (e.g., fat burners, power, and endurance supplements) contain caffeine and other natural stimulants. If you have heart problems, blood pressure issues, anxiety disorders, diabetes, are pregnant, or have any pre-existing condition that may be affected by these ingredients, consult your medical practitioner before purchase or use. We are not liable for loss or damage due to negligence or ignorance of this warning.
  • Sports Supplements: Not all sports supplements are suitable for competitive professional athletes subject to World Anti-Doping Agency (WADA) testing. We are not liable for athletes failing to follow safe and responsible supplement usage guidelines. Competitive athletes should exercise caution with herbal blends and ingredients or abstain entirely. For certified products, visit Informed Choice (www.informed-choice.org) or Informed Sport (www.informed-sport.com).
  • Product Information: Product information online may change over time as part of ongoing development and may differ from in-store labels during transition periods. We aim to update online details promptly, but for maximum accuracy, rely on product information on packaging at the point of sale.

Intellectual Property

  • All content on this website (e.g., text, images, logos, designs, trademarks) is owned by or licensed to Dis-Chem Pharmacies (Pty) Ltd and is protected by South African copyright, trademark, and other intellectual property laws.
  • You may not reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent. Personal, non-commercial use (e.g., printing an order confirmation) is permitted.

Third-Party Links

  • This website may contain links to third-party sites not controlled by Dis-Chem. We are not responsible for the content, accuracy, or practices of these sites, and linking does not imply endorsement. Use them at your own risk.

Limitations of Liability

  • General Disclaimer: This website and its content are provided “as is” without warranties of any kind, express or implied, including as to merchantability, fitness for a particular purpose, or uninterrupted access, except where such warranties cannot be excluded by law. Access may be unavailable due to maintenance, technical issues, or external factors.
  • Product Liability: We make no representations or warranties regarding latent or patent defects in products sold. Liability for injury, loss, or damage from product use is excluded unless caused by our gross negligence or as mandated by law.
  • Website Use: We are not liable for any direct, indirect, or consequential damages arising from your use of or inability to use this website, including due to technical issues, cyberattacks, or errors in content.
  • Force Majeure: We are not responsible for delays or failures to perform obligations due to events beyond our reasonable control (e.g., natural disasters, strikes, system outages).

Indemnity

  • You agree to indemnify and hold Dis-Chem Pharmacies (Pty) Ltd, its affiliates, employees, and agents harmless from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or unlawful use of the website.

Termination of Access

  • We reserve the right to suspend, terminate, or restrict your access to the website at any time, without notice, if you breach these Terms or for any other reason at our discretion.

Governing Law and Jurisdictions

  • These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from your use of this website will be subject to the exclusive jurisdiction of South African courts.

Entire Agreement

These Terms, together with our Returns Policy, Shipping and Delivery Policy, and Privacy Policy, constitute the entire agreement between you and Dis-Chem Pharmacies (Pty) Ltd regarding your use of this website, superseding any prior agreements or understandings.

Contact Information

Additional Policies